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🛠Service & Support

Forklift Spare Parts Support

Forklift spare parts support for dealers and overseas buyers, including parts request, maintenance documents, and after-sales service path.

Parts & Service

Complete Support from Customization to Delivery, After-Sales, and SKD/CKD

Service pages connect each buyer type with support scope, process steps, required files, and action paths.

SKD / CKD Focus

Dealer Local Assembly Workflow

For dealers planning local assembly, import-cost control, regional service, or parts inventory, the workflow turns a machine order into clear kit planning, packing codes, technical files, training, and first-batch review.

View SKD / CKD Details
01

Requirement & Regulation Check

Confirm target market, import rules, assembly scope, and buyer documents before quoting.

02

Machine Kit Plan

Define machine configuration, disassembly level, optional parts, and local assembly responsibilities.

03

Part-Code Packing

Prepare coded packing lists, carton labels, spare parts references, and shipment grouping.

04

Assembly Files & Training

Provide assembly guidance, quality checkpoints, operation notes, and dealer handover materials.

05

First Batch Review

Review arrival feedback, assembly records, missing parts, and improvement notes for repeat orders.

06

Parts Stock Plan

Build fast-moving parts inventory and after-sales support path for local customers.

Support Output

What the Dealer Receives

Each output is tied to quotation, delivery, assembly, and after-sales so the buyer sees an end-to-end service path.

Catalog · Datasheet · Packing list

Document Output

Product catalogs, specification tables, packing lists, spare parts lists, maintenance manuals, and assembly guides.

Testing · Inspection · Review

Quality Control

Machine testing, pre-disassembly check, packing inspection, arrival review, and local assembly feedback.

Sales · Technical · Handover

Dealer Training

Sales selection, troubleshooting, parts management, installation workflow, and customer handover standards.

RFQ · FAQ · Support

Inquiry Loop

Quote forms, downloads, FAQ, after-sales forms, email, and WhatsApp are linked to reduce customer drop-off.