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How to Order

Ordering a forklift or loader from HONGLI follows seven clear steps: enquiry, quotation, order confirmation, production, pre-shipment inspection, packing and shipping, then warranty and after-sales. Tell us the model, quantity, destination port and any configuration, and sales returns an FOB quotation. After confirmation, production runs to a 15–30 day lead time from a one-unit minimum order. Each unit is inspected before packing, and you receive shipping documents and a 12-month warranty. The steps below set out what to prepare and what to expect at each stage.

Service & Support / How to Order

Export Service Process from Inquiry to Delivery

A step-by-step workflow for overseas buyers who need clear quotation, contract, production, inspection, packing, shipping, and follow-up responsibilities.

Suitable Buyers

  • First-time machinery importers
  • Dealers placing repeat orders
  • Project buyers needing timelines
  • Buyers comparing FOB/CIF delivery

Required Information

  • Product model and quantity
  • Destination country and port
  • Worksite and configuration needs
  • Payment and delivery expectations
  • Required commercial documents

Workflow

The Order Process, Step by Step

Each step is linked to the next document or action so buyers know what to prepare before quotation, production, delivery, or support follow-up.

Inquiry and model selectionTechnical configuration checkQuotation and contractProduction and inspectionPacking, shipping, and after-sales follow-up

Deliverables

What Buyers Can Receive

Model recommendation

A shortlist of models suited to your application, load, and destination market.

Export quotation

A formal FOB or CIF quote covering the machine, options, and shipping.

Production timeline

Estimated build and delivery dates once your order and configuration are confirmed.

Inspection and packing notes

Pre-shipment inspection details and how each machine is packed for export.

Shipping document checklist

The invoice, packing list, bill of lading, and certificates your customs will need.

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